User Journey Intelligence enables you to extend visibility into complex web environments and to highlight the negative business impact of poorly performing web pages. It includes the following core capabilities:
Real User Monitoring: Allows deep investigation of web performance thru JavaScript instrumentation, as well as measuring real users to find and fix end user experience issues
Synthetic Monitoring: Allows monitoring and measuring of web performance 7×24 for any type of web application
With User Journey Intelligence, you can improve the digital experience across the entire journey, when it starts with customers on your web site and continues with the employees who serve these customers in the branch, store, or office. You can analyze the impact of digital experience not only on productivity, but also on business outcomes, like revenue. With synthetic monitoring, you can proactively detect and resolve issues 7×24.
In some of my next blog article, I will give you more insights in our technologies. This small “trailer” already gives a little insight into what UJI does: